Archive for January, 2009

I’ve had these subject lines ready to go for a while but I guess last week I was too busy complaining about the cold to write a post.

Speaking of the cold, last week I spent inordinate amounts of time reading free PDFs about European luxury barge cruises from R. Crusoe & Son. I discovered that Donald Staley, who was a copywriter for J. Peterman back in the day, is on the advisory board for R. Crusoe & Son so I signed up for their email list and mailing list. The copy and photos in their travel PDFs are delightful and make for nice reading in the winter. I keep hoping they will pummel me with emails but so far that hasn’t happened.

OK, back to subject lines. My favorite one of the week was “Fit and Fabulous in the Powder Room” by Susan Blais. She’s a devotee of Matt Furey and markets the same type of bodyweight resistance exercises to a female audience.

I’m one who exercises everywhere BUT a health club: in the kitchen, backyard (my favorite), my oldest daughter’s bedroom, living room, and even the powder room. So I was pleased to read in her email that she has done Hindu squats in the powder room. I do mine in the kitchen. Cooking is boring so sometimes I do squats while waiting for things that are cooking on the stove.

Honorable mention goes to Levenger’s “Free Pen When You Perk Up Your Office.” In my case a pen would literally perk up my office all on its own because my work space is usually the laptop and a couch or the laptop in the backyard. But I hardly use pens anymore. Alas.

Craig Garber’s “She…is…hot-to-trot” also caught my eye. As I feared, the email didn’t live up to the subject line. But it was a good attention-getter.

As always, feel free to leave a comment with your own favorite subject lines.

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Oops Emails

There’s an interesting article in Catalog Success about emails that various catalogs sent that contained mistakes.

These catalogs then had to send out apology emails and almost all of them used HTML emails.

My favorite subject line of the bunch was this one from Urban Outfitters: “Take a Extra 25% off. This time, we mean it.” The email contains pictures of two cats, with one saying, “Don’t cry. Everything’s OK now. Sorry, but we broke the Internet. Don’t hate us, this stuff is complicated.”

PaperDirect also had a good subject line: “Please accept our apologies and get a free umbrella with your order!” You only had to order a minimum of $10 to get the umbrella. Pretty cool.

J. Crew’s was: “With our apologies….” And then the body text headline was, “We’ve made some mistakes….(too many in our mind). I think the headline would’ve made a good subject line.

Anyway, it’s a good article about the ways catalogs have had to man up after sending out an oops email.

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My favorite catalog, J. Peterman, is famous for their catalog copy and justifiably so. It’s lifestyle copy at its finest. Whenever an issue arrives I block out time that same day to sit on the couch and read it cover to cover.

Today I’m going to focus on their email copy instead. Their “Up to 63% off everything Beer-esque” was the best email subject line of the week to hit my inbox.

I like that they used a specific percentage – 63% – instead of something more normal, like 50%. In looking over their subject lines for the past year, I see they’ve used the following percentages: 81, 41, 47, 46, 52, 79.

I also like this subject line from last November: “10 items under $71.” They are running a 59% off sale on their website right now (these model roadsters are tempting, are they not?). So J. Peterman likes using those odd numbers and obviously those numbers work for them, so take note.

I’m not a beer drinker but even though this HTML email had pictures of beer and steins I clicked on it anyway, in the desperate hope that their Cortina Turtleneck Dress would be among the beer-esque items for sale.

Hey, that dress would look great with the beer-esque metal Prague chair and the bistro table, so you can’t blame me for trying.

I bought their Italian Riviera dress as a result of their Mother’s Day email last May (a present for myself, cough, cough). The percentage used in the subject line for that email was 20 percent. By the way, I’m wearing that dress in the photo over there in the right sidebar.

Each catalog always has a few dresses that I like so I always, always, pay careful attention to their emails to see if one of my favorite dresses (or the Mrs. Peel leather jacket) are on sale.

It doesn’t matter what their subject line is, I always open their emails, which, as a marketer, is exactly what you want your customers to do.

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